# How To Add 360Dialog Channel to CRM Platform ?

![](/files/tgKUHtHvR4k7XGFLsWgE)

### 1. Click on Go To CRM

![](/files/QBl0nmMgKcN0bWOl0yYG)

### 2. Click on Channels

![](/files/E33fEncSV543bCUn7fLF)

### 3. Click on Add New Channel

![](/files/TGEY5bRkWBqq9CZAsZdB)

### 4. Click on WhatsApp

![](/files/VEfjgOgCPwCpNWVgQExX)

### 5. Click on 360Dialog

![](/files/oCGBMEaMe8jz6QXrjQJC)

### 6. Type A “Channel Name”

![](/files/IowXG6egH03r8VFMIy85)

### 7. Go to 360dialog

### 8. Login to Your 360Dialog Dashboard

![](/files/p4GUxkxpNyJ7zpIXuTSB)

### 9. Click on WhatsApp Accounts

![](/files/eFORG7K7Y3nRfSLHOldp)

### 10. Click on Generate API key

![](/files/LvgaiZkBANfqdAg3lHIG)

### 11. Click on Continue

![](/files/BFgjNCMH6GGVpMHQhWb3)

### 12. You Will See Your API Key & Domain Here, Click on Copy API Key

![](/files/OKrHUh7PNzITUnwmPD3z)

### 13. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 14. Paste “API Key” here

![](/files/PB9145ACIYGp2asaijYx)

### 15. Go to 360 Client Hub

### 16. Click on Copy Address

![](/files/iAJfp1cbAmFVoDLGTj22)

### 17. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 18. Paste “<https://waba.360dialog.io”> into Domain

![](/files/DgWFUevvAHA4GjAS2DUy)

### 19. Select A Channel Color Code

![](/files/2SzOinRztByR77gxgFlu)

### 20. Click on Create Channel

![](/files/skqPnJ8milSeAEpcXuGa)

### 21. Click on the Three Dots

![](/files/Vjlt1WDx4HI7VcWIC0wL)

### 22. Click on Sync WhatsApp Template

Whenever A New Template is Approved in 360Dialog, Remember to Sync the Template from here, only after Sync you can use it in Chat Panel & Broadcasts.

![](/files/g2YHOzyLywGmCDXfN2if)


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