> For the complete documentation index, see [llms.txt](https://docs.wanode.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wanode.io/crm-platform/how-to-add-waba-channel-to-crm-platform.md).

# How To Add WABA Channel to CRM Platform ?

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F8PzgMUpA1bgDy2Wh9inw%2F28-1536x864.jpg?alt=media\&token=13ebbb1d-864a-422c-a041-c856dcd96b4f)

### 1. Click on Go To CRM

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FLcFJarpBvhpGyXKMf7uU%2Fscreenshot_9aa210ad-b4b8-4485-936b-c322a3fa51c5.png?alt=media\&token=131766ce-e4ba-4618-af34-3f3adf234e1d)

### 2. Click on Channels

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F1IgheysCdRRvDaCSNtTu%2Fscreenshot_e99d5ad9-9a54-478b-9ee3-f186afb036a2.png?alt=media\&token=c4c4f816-7f5f-44dd-a0cf-4ac42a39f033)

### 3. Click on Add New Channel

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F9Rys2y0Ol7qF8sfr6Ovu%2Fscreenshot_0f5506b8-cf7d-42c7-a965-3f64aa91a0c6.png?alt=media\&token=f27793af-ea52-484e-8a75-1a02ced21b51)

### 4. Select Channel Type “WhatsApp”

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FNJTnwdLdAgmG0yhJb0lb%2Fscreenshot_3104b09b-691d-4ad8-a28b-dead3d80dbbd.png?alt=media\&token=3cc25188-064c-44fa-80bb-8f2226345c66)

### 5. Select Provider Type “WABA”

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FC9FQlHyqP1BKtsc1u8jp%2Fscreenshot_716a8d3b-cdf8-4df9-a55b-26ab70f3f1e1.png?alt=media\&token=8d18ad33-471e-4407-8aac-2959b468ddf3)

### 6. Type “A Channel Name”

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FzQ3RfVbGtQjRLUbKH1sd%2Fscreenshot_7e8a535f-a2b3-47e3-96ba-ac456cc96a76.png?alt=media\&token=5056cc50-f096-4f58-be5e-473708e58ab7)

### 7. Select Your WABA From Dropdown

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FWpZrDUKi84Dh5HFJ3Ar4%2Fscreenshot_a0aef087-f16a-4926-88ea-87c2e31e4542.png?alt=media\&token=bbab6974-b25c-4ef2-9861-112277abcd26)

### 8. Select A Channel Color Code

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F5QzAZsKxEEIe7jmXGbHY%2Fscreenshot_346e1fa0-f9c3-490f-acc3-91d13cefee50.png?alt=media\&token=e59daf76-b09b-42d1-9524-7cb9b8099b81)

## 9. Click on Create Channel

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F8z5koEOHsJFaNUl7hVHU%2Fscreenshot_762f99c9-c581-43de-b0a9-f515c924008b.png?alt=media\&token=2793d7b9-52c7-41a5-aeb9-cc06bb7db057)

### 10. Click on OK

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FfHJVQejGzH1fj7vYuZtM%2Fscreenshot_da8e197a-1925-4d56-a7aa-5512f4ece9e2.png?alt=media\&token=1335ff4c-4095-40eb-9575-2894937464e6)

### 11. Click on the Three Dots

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2F5bUktYaHR99u28eeS4cL%2Fscreenshot_200e76fb-495c-4778-badb-8d6e4e15a2c0.png?alt=media\&token=2ccb805c-8a38-435d-a517-49d77bb6cdb8)

### 12. Click on Sync WhatsApp Template

Whenever A New Template is Approved in WABA Platform, Remember to Sync the Template from here, only after Sync you can use it in Chat Panel & Broadcasts.

![](https://517240018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJavwcSJonDHbNXYg7e0g%2Fuploads%2FW7MFlxajA1LfQJ9TiOtW%2Fscreenshot_72b588a4-7a52-4a93-a6de-03d5c46ee744.png?alt=media\&token=e35ef988-eadb-487c-a768-e5add8ec596c)