# How to Send Bulk Messages / Broadcasts ?

![](/files/3Nx8Hcal1w33h6MyB4Yb)

### 1. Click on Go To CRM

![](/files/he67Cfnly7B6RV1Ejneg)

### 2. Click on Broadcast

![](/files/S0uQqRSbNYBiDB6nN1TM)

### 3. Click on Create New Broadcast

![](/files/JN8px4CHNscLvSy8qkVa)

### 4. Type A “Broadcast Name”

![](/files/2Ve0Bu7NWCVlP14WNFPH)

### 5. Select a Broadcast Type ( Immediate / Scheduled )

![](/files/TlL00uCcdmVOhANn7BIj)

### 6. If you select to Schedule for a Future

![](/files/Neq4RcewL8AdJDAvShW6)

### 7. Kindly Select the Schedules Date & Time

( The broadcast will be sent as per your local time zone set in your computer )

![](/files/TJZqaag2in0CGXkdCTUi)

### 8. You can Select to Send to All Your Contacts / Filtered Contacts

![](/files/G9MfmEZTLmhKYfWhFII6)

### 9. If you select Filtered Contacts, You will see option of Filters, Kindly Click on it

![](/files/bI4BxqvtqjtY8d3zNrIb)

### 10. If you have an existing Customer List / Filtered List kindly select from dropdown

![](/files/NH0LG6l8Q81mAeQVeY9y)

### 11. Click on Load Filter From Selected List

![](/files/Tv3hj1JGpbz9rmyOWgd6)

### 12. If you donot have an existing Customer List you can add condition by Clicking the + Icon

![](/files/mTN2u4Zctc48ytIaxfVj)

### 13. Select Custom Field & Conditions For your filter

You can also click on + sign to add more conditions

![](/files/N97IGMlSeOQZIYyfs23K)

### 14. Click on #1 Message

![](/files/1nJRbkSOHPlShHamoOrf)

### 15. Select Your Channel

![](/files/TmvGcX7aXqZ0KuKxNvL5)

### 16. Select Message Type

Session messages only get Delivered if the user is in 24hours Session Window where as Templates are delivered to All users, it is suggested to use Template Message.

![](/files/klYKLVP2Zay6CuT6Cn6X)

### 17. Select Your Template & Fill Variables

![](/files/1B6GsWIgOo5vFHgwJuue)

### 18. Click on Add Message to Add More Messages To Broadcast

![](/files/HZ9K7zDOLVorZCemiWZH)

### 19. Before Saving Broadcast It is Suggested Test each Message

Enter your WhatsApp Number With Country Code Without + Sign “919999999999”

![](/files/107xabQMY1HCZhkB86H4)

### 20. Click on Send Test Message

![](/files/BD2NudQtqaIVW8F88rDk)

### 21. Click on Save

![](/files/9yFrz6bBLrMjmHQcLLlc)

### 22. Click on OK

![](/files/mWtQyecbE5vY2hVXy2DJ)

### 23. Click on Edit Icon to Edit any UNSENT Broadcast

![](/files/3OvohSudj3ZOIbeUspad)

### 24. Click on Play Icon to Send Broadcast

![](/files/aa6SQO3bTPQqr8VvEYMt)

### 25. Click on OK

![](/files/3A6oCMRJK3NtP7m5gU9c)


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