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  • Agency Settings
    • How to share WABA to you Customer / Sub Account ?
    • How to share CRM Limits to you Customer / Sub Account ?
  • CRM Platform
    • How To Sync New WhatsApp Templates to CRM Platform ?
    • How to share CRM Limits to you Customer / Sub Account ?
    • How to Import Contacts in Bulk via CSV Sheet ?
    • How to Send Bulk Messages / Broadcasts ?
    • How to Create Customer Lists / Filter Lists ?
    • How to Add Custom Fields to Multiple Contacts Together ?
    • How to Validate Contacts To Your WhatsApp Channel ?
    • How to Customize Columns Visible in The CRM ?
    • How to Add a Single Contact in CRM ?
    • How To Create Custom Fields ?
    • How To Add 360Dialog Channel to CRM Platform ?
    • How To Add WABA Channel to CRM Platform ?
    • How to Connect WhatsApp Channel With Pabbly Connect ?
    • How to Get API Key and Domain For WhatsApp Channel ?
    • How To Add WhatsApp Cloud API Channel in CRM ?
  • Guides
    • Get Started With WhatsApp Cloud API & Team Inbox
      • Step 1-Signup For WhatsApp Cloud API
      • Step 2-Add Your Own Number in Whatspp Cloud API
      • Step 3-Add WhatsApp Cloud API
  • WABA Platform
    • How to share WABA to you Customer / Sub Account ?
    • How To Get Your API Key & Domain For WhatsApp Business API ?
    • How To Update WhatsApp Business Profile ( Set DP & Details ) For Your WABA ?
    • How to Know Your WABA Wallet Balance & Check For Conversations Charged ?
    • How to Set Webhook URL For Your WhatsApp Business API ?
    • How to Create Templates For WhatsApp Business API ?
    • How to Generate JSON For Templates ?
  • WhatsApp Cloud API
    • How to Add Your Own Number in Whatsapp Cloud API ?
    • How to signup for WhatsApp Cloud API ?
    • How To Add WhatsApp Cloud API Channel in CRM ?
    • How To Sync New WhatsApp Templates to CRM Platform ?
  • Whatsapp Policies
    • Official Business Account (OBA) or green badge
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On this page
  • 1. Click on Go To CRM
  • 2. Click on Broadcast
  • 3. Click on Create New Broadcast
  • 4. Type A “Broadcast Name”
  • 5. Select a Broadcast Type ( Immediate / Scheduled )
  • 6. If you select to Schedule for a Future
  • 7. Kindly Select the Schedules Date & Time
  • 8. You can Select to Send to All Your Contacts / Filtered Contacts
  • 9. If you select Filtered Contacts, You will see option of Filters, Kindly Click on it
  • 10. If you have an existing Customer List / Filtered List kindly select from dropdown
  • 11. Click on Load Filter From Selected List
  • 12. If you donot have an existing Customer List you can add condition by Clicking the + Icon
  • 13. Select Custom Field & Conditions For your filter
  • 14. Click on #1 Message
  • 15. Select Your Channel
  • 16. Select Message Type
  • 17. Select Your Template & Fill Variables
  • 18. Click on Add Message to Add More Messages To Broadcast
  • 19. Before Saving Broadcast It is Suggested Test each Message
  • 20. Click on Send Test Message
  • 21. Click on Save
  • 22. Click on OK
  • 23. Click on Edit Icon to Edit any UNSENT Broadcast
  • 24. Click on Play Icon to Send Broadcast
  • 25. Click on OK
  1. CRM Platform

How to Send Bulk Messages / Broadcasts ?

PreviousHow to Import Contacts in Bulk via CSV Sheet ?NextHow to Create Customer Lists / Filter Lists ?

Last updated 2 years ago

1. Click on Go To CRM

2. Click on Broadcast

3. Click on Create New Broadcast

4. Type A “Broadcast Name”

5. Select a Broadcast Type ( Immediate / Scheduled )

6. If you select to Schedule for a Future

7. Kindly Select the Schedules Date & Time

( The broadcast will be sent as per your local time zone set in your computer )

8. You can Select to Send to All Your Contacts / Filtered Contacts

9. If you select Filtered Contacts, You will see option of Filters, Kindly Click on it

10. If you have an existing Customer List / Filtered List kindly select from dropdown

11. Click on Load Filter From Selected List

12. If you donot have an existing Customer List you can add condition by Clicking the + Icon

13. Select Custom Field & Conditions For your filter

You can also click on + sign to add more conditions

14. Click on #1 Message

15. Select Your Channel

16. Select Message Type

Session messages only get Delivered if the user is in 24hours Session Window where as Templates are delivered to All users, it is suggested to use Template Message.

17. Select Your Template & Fill Variables

18. Click on Add Message to Add More Messages To Broadcast

19. Before Saving Broadcast It is Suggested Test each Message

Enter your WhatsApp Number With Country Code Without + Sign “919999999999”

20. Click on Send Test Message

21. Click on Save

22. Click on OK

23. Click on Edit Icon to Edit any UNSENT Broadcast

24. Click on Play Icon to Send Broadcast

25. Click on OK