> For the complete documentation index, see [llms.txt](https://docs.wanode.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wanode.io/whatsapp-cloud-api/how-to-add-whatsapp-cloud-api-channel-in-crm.md).

# How To Add WhatsApp Cloud API Channel in CRM ?

![](/files/k2gM75x1uH9xLzmNiIov)

### 1. Click on Go To CRM

![](/files/r8ld1y5SbDdTNobnsNwC)

### 2. Click on Channels

![](/files/JIfFmkrakclv7ZpXXpgO)

### 3. Click on Add New Channel

![](/files/GXZDaC88EwfWGiOpSDk3)

### 4. Click on WhatsApp

![](/files/nr65myBTz9fefmIgWEEL)

### 5. Click on WhatsApp Cloud API

![](/files/kS6eMxcbLOTxDQBm0tri)

### 6. Type “A Channel Name”

![](/files/zxLdwXuSiY4B6pjCSwFf)

### 7. Let’s Enter User Access Token

![](/files/rH7PuSr1nuTifgeIcHK5)

### 8. Go to App Dashboard – Facebook for Developers

### 9. Click on WhatsApp

![](/files/9QwcUqoBZ4jDAYuu9wJN)

### 10. Click on Getting Started

![](/files/Zau6FPmERnK0h2Twe2WE)

### 11. Copy the Temporary Access Token

![](/files/jjDN6UCtGhr3s5Cxz0Sk)

### 12. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 13. Paste selected text into User Access Token

![](/files/LtoWiybNKzCMFzDrdVCs)

### 14. Let’s Copy the Phone Number ID & WABA ID

![](/files/dqLVAod57qhUdIwAtFSk)

### 15. Go to App Dashboard – WhatsApp – Facebook for Developers

### 16. Copy the Phone Number ID & WhatsApp Business Account ID ( WABA ID )

![](/files/L6jJrD4oQvcPiBmmaQr2)

### 17. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 18. Next Lets Copy the APP ID & APP Secret

![](/files/A5agx0LHssdXnDITAKnE)

### 19. Go to App Dashboard – WhatsApp – Facebook for Developers

### 20. Click on Settings Dropdown Arrow

![](/files/VvG0jhPLTmGkJMa9vwqV)

### 21. Click on Basic

![](/files/uWdzMeuXbIGJ1jBMkOMv)

### 22. Click on Show

![](/files/TS3Sz4qSDL3YqzwkD1OT)

### 23. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 24. Paste The APP ID & Secret

![](/files/xx7NvRK8VtNa23J3sxXv)

### 25. Click on Create Channel

![](/files/pzFl2TIoZHk4zTOsyq2C)

### 26. You can see your token expiry here

you need to update the user token again before the expiry

![](/files/zaFAHqnvhxYrptKoWQxT)

### 27. Click on three dots

![](/files/kPZS2ZOz9fJEcgtiQXCj)

### 28. Click on Set Webhook

![](/files/7PsGJKuF3jghprmySfKG)

### 29. Go to App Dashboard – WhatsApp – Facebook for Developers

### 30. Click on webhooks

![](/files/LErxBCKKLFaPTCH2tkrd)

### 31. Click on User

![](/files/BpJQLHYGIrFBX899Bfjq)

### 32. Click on WhatsApp Business Account

![](/files/lfZSCdqC4xkBW0ETiNA6)

### 33. Click on Subscribe to this object

![](/files/OJzVb1qwIitLTWCQzrWY)

### 34. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 35. Click on URL to copy it

![](/files/d9hRqdN8HHxhl7rTuixw)

### 36. Go to App Dashboard – Webhooks – Facebook for Developers

### 37. Paste “the URL” into input

![](/files/K1nxq8pZCYqjk7RIXk5w)

### 38. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 39. Click on Verification Token to copy it

![](/files/jjDm1pNDYb4Lmc4c01Yw)

### 40. Go to App Dashboard – Webhooks – Facebook for Developers

### 41. Paste “the token” into input

![](/files/Ct7zrkSNvCZa9HUw7aAf)

### 42. Click on Verify and save

![](/files/OKJynLf9YnaC5z8rtKC7)

### 43. Click on Subscribe beside the messages option

![](/files/bxFVFyc69ovW7HBlF4HH)

### 44. Go to CRM – Channels | WhatsApp Business API & Team Inbox

### 45. Click on three dots

![](/files/BUiiCJBoV0gVt5ER1biO)

### 46. Click on Fetch My Number

![](/files/UwnHLFNaBsJ1IFM1WlNt)

### 47. verify your waba number

![](/files/c0nNm4iMFsHl0hkWxGMn)