How to Create Templates For WhatsApp Business API ?

1. Go To WABA Platform

2. Click on View

3. Click on Templates

4. Click on Create Template

5. Write An Appropriate “Template Name”

6. Select An Appropriate Template Category

7. Select Your Template Content Language

8. Select Header Type

You can have No Header Or Any One of the Following -> Text / Image / Video / Document

( Kindly Note This is Only Header and It is Option. You Will Have Option To Write body text separately )

9. Click On Body & Start Typing Your Template Body Text

10. Click on < > To Add a Variable

You can have multiple variables in 1 Template

Single Variable –

Hi {{1}} Creating a Text Template

Multiple Variables –

Hi {{1}} Creating a Text Template. Would You Be Interested in our Product {{2}}

11. Click On Generate Example Field

12. Type Examples For All Your Variables.

13. Click on Next Step

14. Select Your Footer Type

You can decide to have a Text Based Footer Footer Text Is Shown in Grey Colour in Small Font Size in WhatsApp Message.

15. Select Your Button Type

There are 2 types Of Buttons

1. Quick Reply Buttons :- when the customer clicks on it they send a predefined text as a WhatsApp Message To Us. You can have upto 3 Quick Reply Buttons

2. Call To Action Buttons :- You can have 1 Link & 1 Call Button

16. For Quick Reply Buttons

Upto 20 Characters Are Allowed in Each Button. You can have 1 / 2 / 3 Buttons ( Min 1 – Max 3 )

17. For Call To Action Buttons

You Can have Upto 2 Buttons 1st Button can be URL 2nd Button can be Call to a Phone Number

We cannot have 2 Urls / 2 Phone Number Buttons It will be 1 Each or any 1

18. For Fixed URL Simply Type Your Url in Both URL and URL Example Field

19. For Variable URL

For Variable URL Type your URL with Variable in end {{1}} and in example Field Write the Example as Shown in Next Step

20. Example Should Contain A Full URL

21. You Can Also Choose to Have NO Buttons

22. Preview Your Template

23. Click on Submit For Approval

WhatsApp Takes Between 2 – 48 Hours For Templates Approval