# ¿Cómo añadir el canal API de WhatsApp Cloud en CRM?

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### 1. Haga clic en Ir a CRM

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### 2. **Haga clic en Canales**

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### **3.** Haga clic en Añadir nuevo canal

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### **4.** Haga clic en WhatsApp

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### **5. Haga clic en** WhatsApp Cloud API

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2F1lnskE7G6uLNcTfhsEV0%2F17.5.png?alt=media&#x26;token=063556c6-d7e8-4c35-94cd-3adfc9cea2fc" alt=""><figcaption></figcaption></figure>

### 6. **Escriba Un nombre de canal**

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### **7. Ir a App Dashboard - Facebook for Developers**

### **8.** Haga clic en WhatsApp

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2FFovs41mKuvLlduaTUKpl%2F17.8.png?alt=media&#x26;token=5bd45f09-93d1-40db-888a-a6d28c9a310f" alt=""><figcaption></figcaption></figure>

### 9. **Haga clic en Primeros pasos.**

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### **10.** Copiar el Token de Acceso Temporal

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### 11. **Ir a CRM - Canales**

### **12.** Pegar el texto seleccionado en la Ficha de Acceso de Usuario

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### **13. Ir a App Dashboard - WhatsApp - Facebook for Developers**

### **14.** Copiar el ID del número de teléfono y el ID de la cuenta de WhatsApp Business (WABA ID)

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### 1**5**. Ir a CRM - Canales

### 16. Pegue la ID del número de móvil y la ID de WABA

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2F7x5DVFQJH1lJMx6FmRbn%2F17.14.png?alt=media&#x26;token=86d1cc01-3306-4ecb-af5f-909ae5b7f3c4" alt=""><figcaption></figcaption></figure>

### **17. Ir al panel de control de la aplicación - WhatsApp - Facebook para desarrolladores**

### **18. Haga clic en la flecha desplegable de configuración**

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### **19.** Haga clic en Básico

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### 20. **Haga clic en Mostrar**

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### **21. Ir a CRM - Canales**&#x20;

### **22.** Pegar el ID y el secreto de la APP

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2FtmLq7Wwl6VdcrKeggCYy%2F17.22.png?alt=media&#x26;token=7c3463b3-c2b7-4b62-a3bc-5274ceb71ab0" alt=""><figcaption></figcaption></figure>

### 23. **Haga clic en Crear canal**

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### **24. Puede ver la caducidad de su ficha aquí**

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### **25.** Haga clic en tres puntos

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### 26. Haga clic en Configuración de Webkooh para la nube

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### 27. **Ir al panel de control de la aplicación - WhatsApp - Facebook para desarrolladores**

### **28. Haga clic en webhooks**

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### **29.** Haga clic en **User**

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### 30. Haga clic en la cuenta de WhatsApp Business

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### 31. Haga clic en Suscribirse a este objeto

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### 32. Ir a CRM - Canales | API de WhatsApp Business y bandeja de entrada del equipo

### 33. Haga clic en la URL para copiarla

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### 34. **Ir a App Dashboard - Webhooks - Facebook for Developers**

### **35. Pegar "la URL" en la entrada**

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### **36. Ir a CRM - Canales**

### **37. Haga clic en la ficha de verificación para copiarla**

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### **38.  Ir a App Dashboard - Webhooks - Facebook for Developers**

### **39. Pegar "la ficha" en la entrada**

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2FcyachhKbyITHQeshjqDm%2F17.39.png?alt=media&#x26;token=75e474bc-388e-4dbf-8e33-d2b3bee039ca" alt=""><figcaption></figcaption></figure>

### 40. Haga clic en Verificar y guardar

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### 41. **Haga clic en Suscribir junto a la opción de mensajes**

<figure><img src="https://323112553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFRdrmdsUQLn9dXkrdl9B%2Fuploads%2FnP5cRkwPUZkodoBrgX4b%2F17.43.png?alt=media&#x26;token=e706b3f8-b0e6-4f6f-bead-48226e8c6b93" alt=""><figcaption></figcaption></figure>

### **42.** Ir a CRM - Canales | WhatsApp Business API & Team Inbox

### 43. Haga clic en tres puntos

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### 44. Haga clic en Buscar mi número

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### 45. Verifique su número waba

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