> For the complete documentation index, see [llms.txt](https://docs.wanode.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wanode.io/spanish/plataforma-crm/como-anadir-el-canal-360dialog-a-la-plataforma-crm.md).

# ¿Cómo añadir el canal 360Dialog a la plataforma CRM?

<figure><img src="/files/tVdhzWURVM3gVAEKi4U2" alt=""><figcaption></figcaption></figure>

### 1. Haga clic en Ir a CRM

<figure><img src="/files/C8TemCY0jCnhf5S8jBFg" alt=""><figcaption></figcaption></figure>

### 2. Haga clic en Canales

<figure><img src="/files/tJlufUXNzmlsKgdgfhI6" alt=""><figcaption></figcaption></figure>

### 3. **Haga clic en Añadir nuevo canal**

<figure><img src="/files/f2AOSDJpDwya9IG8w3ou" alt=""><figcaption></figcaption></figure>

### **4.** Haga clic en WhatsApp

<figure><img src="/files/06gpJCNbIucNmNoPKBiK" alt=""><figcaption></figcaption></figure>

### 5. Haga clic en 360Dialog

<figure><img src="/files/iBhzzwIHvYM2oGoYkTLo" alt=""><figcaption></figcaption></figure>

### 6. **Tipo A Nombre del canal**

<figure><img src="/files/PK4Q8rNMEoOrxL128mj9" alt=""><figcaption></figcaption></figure>

### **7.** Ir a 360dialog

### 8. **Inicie sesión en su panel de control de 360Dialog**

<figure><img src="/files/kE5GyHvGyDiuht7wGka0" alt=""><figcaption></figcaption></figure>

### **9. Haga clic en Cuentas de WhatsApp**

<figure><img src="/files/NDh6jL9UBwjQ2gLEx0Nd" alt=""><figcaption></figcaption></figure>

### **10.** Haga clic en Generar clave API

<figure><img src="/files/Z5JKQJuvUURo0ALCYFKo" alt=""><figcaption></figcaption></figure>

### 11. **Haga clic en Continuar**

<figure><img src="/files/Jx2ED1zwqZJatm3dG5lj" alt=""><figcaption></figcaption></figure>

### **12. Verá su clave de API y su dominio aquí, haga clic en Copiar clave de API**

<figure><img src="/files/uvt2mm1Vm9DmK6Et2fnZ" alt=""><figcaption></figcaption></figure>

### **13. Ir a CRM - Canales | WhatsApp Business API & Team Inbox**

### **14.** Pegue aquí la "Clave API

<figure><img src="/files/O3MH0dcvQzMpHC52ylDV" alt=""><figcaption></figcaption></figure>

### 15. Ir a 360 Client Hub

### 16. **Haga clic en Copiar dirección**

<figure><img src="/files/hJgQMSag7B8Ym5TbQ6u0" alt=""><figcaption></figcaption></figure>

### **17. Ir a CRM - Canales | API de WhatsApp Business y bandeja de entrada del equipo**

### **18.** Pegar "<https://waba.360dialog.io>" en el dominio

<figure><img src="/files/rf9MXBFNide8M9JcyuB8" alt=""><figcaption></figcaption></figure>

### 19. Seleccione un código de color de canal

<figure><img src="/files/UTqCsP7andPDi56ddm7t" alt=""><figcaption></figcaption></figure>

### 20. Haga clic en Crear canal

<figure><img src="/files/t4L1nj02g8OLy1rU2DYM" alt=""><figcaption></figcaption></figure>

### 21. **Haga clic en los tres puntos**

<figure><img src="/files/zNANbnQaqDbtK1WmvXb7" alt=""><figcaption></figcaption></figure>

### **22. Haga clic en Sincronizar plantilla de WhatsApp**

Siempre que se apruebe una nueva plantilla en 360Dialog, recuerde sincronizar la plantilla desde aquí, sólo después de la sincronización podrá utilizarla en el panel de chat y en las transmisiones.

<figure><img src="/files/63KJp6cKnHLu9HiT0b1u" alt=""><figcaption></figcaption></figure>


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