# ¿Cómo añadir el canal 360Dialog a la plataforma CRM?

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### 1. Haga clic en Ir a CRM

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### 2. Haga clic en Canales

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### 3. **Haga clic en Añadir nuevo canal**

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### **4.** Haga clic en WhatsApp

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### 5. Haga clic en 360Dialog

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### 6. **Tipo A Nombre del canal**

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### **7.** Ir a 360dialog

### 8. **Inicie sesión en su panel de control de 360Dialog**

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### **9. Haga clic en Cuentas de WhatsApp**

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### **10.** Haga clic en Generar clave API

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### 11. **Haga clic en Continuar**

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### **12. Verá su clave de API y su dominio aquí, haga clic en Copiar clave de API**

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### **13. Ir a CRM - Canales | WhatsApp Business API & Team Inbox**

### **14.** Pegue aquí la "Clave API

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### 15. Ir a 360 Client Hub

### 16. **Haga clic en Copiar dirección**

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### **17. Ir a CRM - Canales | API de WhatsApp Business y bandeja de entrada del equipo**

### **18.** Pegar "<https://waba.360dialog.io>" en el dominio

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### 19. Seleccione un código de color de canal

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### 20. Haga clic en Crear canal

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### 21. **Haga clic en los tres puntos**

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### **22. Haga clic en Sincronizar plantilla de WhatsApp**

Siempre que se apruebe una nueva plantilla en 360Dialog, recuerde sincronizar la plantilla desde aquí, sólo después de la sincronización podrá utilizarla en el panel de chat y en las transmisiones.

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