> For the complete documentation index, see [llms.txt](https://docs.wanode.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wanode.io/portuguese/plataforma-crm/como-adicionar-o-canal-do-whatsapp-cloud-api-no-crm.md).

# Como Adicionar o Canal do WhatsApp Cloud API no CRM?

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F3sBkPwf5Jh0yqvf8L0X2%2FCapas.png?alt=media\&token=fc5b9f6b-8a7b-49b6-87a5-6ce5a37ca441)

### 1. Clique em Ir para o CRM&#x20;

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Fx1djKLlCURBBZVrIeqGa%2F1.png?alt=media\&token=4cd19109-d8ee-4226-a8b6-a31e179dd8f1)

### 2. Clique em Canais

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FsEU0KSgQmzjou1COCqHx%2F2.png?alt=media\&token=32e76299-c6a8-47e9-bcbe-0fce61c585d0)

### 3. Clique em Adicionar Novo Canal

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Fj9QFf6ZWm4hV1WXpWuOZ%2F3.png?alt=media\&token=a3d3a46c-e900-4194-a144-610c434a61fd)

### 4. Clique em WhatsApp

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FGTHSGJzgVnRytcmbRYse%2F4.png?alt=media\&token=7bc36efd-82d5-4b3b-ad9b-eac29581c83f)

### 5. Clique em WhatsApp Cloud API

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FKgrbMiLPPlDyJ1iBa2dH%2F5.png?alt=media\&token=218389c3-3688-4b8e-bc13-afb33dee8011)

### 6. Digite “Um Nome para o Canal”

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FVkaJvwqXchfEgPrkEdm1%2F6.png?alt=media\&token=4152c6aa-5777-483a-87e5-5345fb5a371a)

### 7. Vá para o Painel do Aplicativo – Facebook para Desenvolvedores

### 8. Clique em WhatsApp

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FMdN1R1pUcl6aqixvpSh7%2F9.png?alt=media\&token=d4a4e727-70d4-4df5-84ab-2b8317096023)

### 9. Clique em Começar

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FIULTykRuOHqp5rGOXLB7%2F10.png?alt=media\&token=fd40b646-1d8c-42b0-a9f9-59b844b80f99)

### 10. Copie o Token de Acesso Temporário

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F6f4DogX0dQrAlx61nGUd%2F11.png?alt=media\&token=d60442df-f07b-44f7-949d-2d599162f5aa)

### 11. Vá para o CRM – Canais

### 12. Cole o texto selecionado no Token de Acesso do Usuário

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F1WtX31ME8ObRMk3TI0XT%2F7.png?alt=media\&token=478a0776-4c30-4da6-b99b-c6c1791a8fd2)

### 13. Vá para o Painel do Aplicativo – Facebook para Desenvolvedores

### 14. Copie o ID do Número de Celular e o ID WABA

<figure><img src="https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FQP7rKoLZNMfEqHB96GBJ%2F17.14.png?alt=media&amp;token=15c7a174-8070-4110-a078-72f148e84845" alt=""><figcaption></figcaption></figure>

### 15. Vá para o CRM – Canais

### 16. Cole o ID do Número de Celular e ID WABA

<figure><img src="https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FX2gRGTJk2SPvi8LYenUm%2F18.png?alt=media&amp;token=40ff3abb-c9eb-4043-8dd4-fec02deca41d" alt=""><figcaption></figcaption></figure>

### 17. Vá para o Painel do Aplicativo – WhatsApp – Facebook para Desenvolvedores

### 18. Clique na Seta ao lado de Configurações

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FamoQ436LWW4BlYKM99uY%2F20.png?alt=media\&token=221519d3-b2f1-4388-9ec5-1984c8aef6cd)

### 19. Clique em Básico

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FRsfpg2owi2X0Ws73iqDR%2F21.png?alt=media\&token=2eb6ea0d-9562-43e3-8068-fdd3b7e2b33e)

### 20. Clique em Mostrar e Copie

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FMXl8QzIFjmbTMahCjmPB%2F22.png?alt=media\&token=c3e518f1-6fee-44c6-b5b4-9cc042bd54bd)

### 21.  Vá para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe&#x20;

### 22. Cole o ID do Aplicativo & Chave Secreta

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FDxxETZUabY6CDcaNufqh%2F24.png?alt=media\&token=dfdb4b2e-2a04-4095-844e-72a9b83d994c)

### 23. Clique em Criar Canal

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F3NA3TYmRaAIbsyamm7HY%2F25.png?alt=media\&token=ba2ec7c2-fd1a-404f-b492-4746d96f1564)

### 24. Você consegue ver a data de expiração do seu token

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FcLI3usGZtKQGdqKZT25s%2F26.png?alt=media\&token=d77d88f0-1923-4733-a290-9d76dd12ad30)

### 25. Clique nos Três Pontos

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Ft7Z9NBxcJINyjtie92o3%2F27.png?alt=media\&token=6eebd21e-d086-446d-9860-600355a82a2e)

### 26. Clique em Configuração de Webhook

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FzbXWGlDfHr30fTeaZOHf%2F28.png?alt=media\&token=b5323e3b-7546-40cf-a110-e6dd6145a926)

### 27. Vá para o Painel do Aplicativo – WhatsApp – Facebook para Desenvolvedores

### 28. Clique em webhooks

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FlXCR08LqUKrX1NCXT5sm%2F30.png?alt=media\&token=dfee7339-e92a-4418-9b93-d72277f618bc)

### 29. Clique em User

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FtQQnL5v7vveu0DT60I8h%2F31.webp?alt=media\&token=5f6d5576-65c9-455c-a59e-60295543ac13)

### 30. Clique em "WhatsApp Business Account"

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F5Zh8auOitlUWO65ORM6O%2F32.png?alt=media\&token=bff6108d-3232-4687-bd77-eaaa2829deab)

### 31. Clique em "Subscribe to this object"

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F5TiMwu20S6BPfmF15Nui%2F33.png?alt=media\&token=7eaeb743-43f5-4d17-92e0-73e939e091b1)

### 32. Vá para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe

### 33. Clique no URL para Copiar

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Fb1VQv2iPcq8TzqiKLVDS%2F35.png?alt=media\&token=abb94827-ad9c-4b42-95c6-1f57c20ec398)

### 34. Vá para o Painel do Aplicativo – WhatsApp – Facebook para Desenvolvedores

### 35. Cole o URL na Área Marcada

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Fz0fVBJm9rzmpQYMRpRT2%2F37.png?alt=media\&token=e026165b-ec5a-4460-ae62-56ad3904d3b4)

### 36. Vá para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe

### 37. Clique no Token de Verificação para Copiar

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FhXKr6WpztQhC5S7DIdau%2F39.png?alt=media\&token=ad16eda1-306c-47f1-a779-da40a11e7de4)

### 38. Vá para o Painel do Aplicativo – WhatsApp – Facebook para Desenvolvedores

### 39. Cole o Token na Área Marcada

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FyUj8cILcQ3qIYGbwDros%2F41.png?alt=media\&token=d6bce682-b43e-4136-8e43-50e41528010a)

### 40. Clique em Verificar e Salvar

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FryTpAc00lSMxdlsOf8JN%2F42.png?alt=media\&token=5e78f53e-1863-440a-94a9-90c910fcd3e7)

### 41. Clique em se Inscrever Abaixo da Opção de Mensagens

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FjYNCQ5zrjAlP8dNOIdWr%2F43.png?alt=media\&token=af97125a-4eaa-437e-a2ea-7b62a622d875)

### 42. Vá para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe

### 43. Clique nos Três Pontos

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FhJ0IXRiScmj0dIyIu8cU%2F43.png?alt=media\&token=8e1c042e-32cf-4c24-9af8-3f0495562c2c)

### 44. Clique em Buscar meu Número

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Flcv9tQYdbxmrOSQUpbl3%2F46.png?alt=media\&token=ff78f10d-8892-4d85-8984-a88c31261b6f)

### 45. Verifique seu Número WABA

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FaIdXo6pBkphSeaWa5VWW%2F47.png?alt=media\&token=fc550429-f45f-4c1f-886b-fecb276d3db5)

###
