> For the complete documentation index, see [llms.txt](https://docs.wanode.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wanode.io/portuguese/plataforma-crm/como-adicionar-o-canal-da-360dialog-na-plataforma-crm.md).

# Como Adicionar o Canal da 360Dialog na Plataforma CRM?

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FyxwrpkzBMbD1tlfu9yKS%2FCapa-editada.png?alt=media\&token=43f2c395-de87-49de-b486-3d0eee364b43)

### 1. Clique em Ir para o CRM

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F8dqU68mUxqmXFP3sf80i%2F1.png?alt=media\&token=915b211e-bbb4-4a22-bbb6-a7d9a04972cf)

### 2. Clique em Canais

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Fysbg89dMkN9gMCs1ffBP%2F2.png?alt=media\&token=22c7aeba-68cf-4844-9d78-10bf88294995)

### 3. Clique em Adicionar Novo Canal

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F0vV1zbLAaBfBNm1Q5wpM%2F3.png?alt=media\&token=b223d394-82ce-4b2c-9e32-8ddea9ab2882)

### 4. Clique em WhatsApp

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F9p2LpdWejtYqaaE8SY3m%2F4.png?alt=media\&token=35d2b4da-b115-4f12-98ec-14e56eff3bae)

### 5. Clique em 360Dialog

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F3fAJYhb87FtV36LYQ4A5%2F5.png?alt=media\&token=7a775bbd-d31f-475e-be45-92de8153a7f4)

### 6. Digite um “Nome para o Canal”

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FeMHD686PpEoxeSwcP2Ol%2F6.png?alt=media\&token=6a23072c-a731-4580-abba-8c343745814b)

### 7. Vá para 360dialog

### 8. Logue no seu Painel de Controle da 360Dialog

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FddptZy4DdciQgbQs3vHJ%2F8.png?alt=media\&token=7af76d83-e4a1-4f0f-94b5-e4312b724cd8)

### 9. Clique em WhatsApp Accounts(Contas do WhatsApp)

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FYOLeLrxfP60mW0Fh6xMS%2F9.png?alt=media\&token=5ee205e9-b1f9-4563-a507-2208e63e5bd6)

### 10. Clique em Generate API Key(Gerar Chave API)

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FuRxOMYtH48pKIYvOjCzu%2F10.png?alt=media\&token=835b490f-a3cf-474d-8c76-76a5515ef37b)

### 11. Clique em Continue(Continuar)

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FxpGgaAacJnW3HIlHojH8%2F11.png?alt=media\&token=c1c57d98-9c91-4a4f-8959-4d564d0e2dfb)

### 12. Você Verá sua Chave API e Domínio Aqui, Clique em Copy(Copiar)

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FgkhWYkJtZT31h46LVpLa%2F12.png?alt=media\&token=30604002-a299-4be7-9cf0-b89bc54565d0)

### 13. Va para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe

### 14. Cole “Chave API” Aqui

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FVwe6AdHLVGTF56Fn6kgI%2F14.png?alt=media\&token=202c6a9d-64d2-40dd-a365-bffad65d9392)

### 15. Vá para o 360 Client Hub

### 16. Clique em Copy(Copiar)

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2F2ppbF5NyDIouC4lZRs8s%2F16.png?alt=media\&token=6f6501c5-d0ce-4933-9b98-0cb64dd2f162)

### 17. Vá para o CRM – Canais | WhatsApp Business API & Caixa de Entrada da Equipe

### 18. Cole “<https://waba.360dialog.io”> no Domínio

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FVGAoX8Qy0StEVFN06KxW%2F18.png?alt=media\&token=a54b999c-059d-4910-9ab9-5806d3820880)

### 19. Selecione Um Código de Cor para o Canal

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FOtdFPnuDKFiBTLxU2RlL%2F19.png?alt=media\&token=cedf674b-0068-4ff3-a45e-1d3c3fdbc22c)

### 20. Clique em Criar o Canal

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2Flc4UZqIUjWwH2xMZZnGf%2F20.png?alt=media\&token=82a23c9e-5fa0-44df-959a-b244f10687a1)

### 21. Clique nos Três Pontos

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FJcHeMW6DFnRHisJBjbQ8%2F21.png?alt=media\&token=fd81a421-9406-4506-a7b5-3ef85fe1a8a0)

### 22. Clique em Sincronizar Template de WhatsApp

Sempre que um novo template é aprovado na 360Dialog, relembre de sincronizar o template por aqui, apenas após a sincronização você poderá usar no painel de chat e nas transmissões.&#x20;

![](https://2859994117-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfzTCP95E7ZxVkICMMGQ6%2Fuploads%2FbgwefZNnlRRP3KotfYTl%2F22.png?alt=media\&token=108f219c-06e5-47b2-80a7-6b11511dd60a)